Privacy Policy

Last updated: 28 August 2026

This policy explains how GOPRYME collects, uses and shares personal information when you visit our website, contact us or place an order.

Information we collect

Depending on how you use the store, we may collect contact and account details, order and delivery information, payment-related transaction details, support messages, marketing preferences, and technical information such as device, browser, IP address and website activity. Payment card processing is handled by our payment providers; GOPRYME does not need to receive your full card number to fulfil an order.

How we use information

To provide the website, process and deliver orders, and manage returns or refunds.
To answer questions through contact forms or live chat.
To protect the store, customers and transactions from fraud, misuse and security threats.
To improve website performance, content and customer experience.
To send marketing communications where you have consented or where applicable law otherwise permits, with an option to unsubscribe.
To meet legal, tax, accounting and regulatory obligations.

Service providers and disclosure

We may share information as needed with Shopify, payment providers, delivery carriers, analytics and marketing providers, customer-support tools, professional advisers and authorities. Providers may process information in other countries and are expected to protect it under their contracts and applicable law.

Cookies and analytics

The store uses essential technologies needed for shopping and security. We may also use analytics or marketing technologies where enabled and permitted. Read our Cookie Policy for more information.

Retention and security

We retain information only for as long as reasonably needed for the purposes above, including legal and dispute-resolution requirements. No online system is completely secure, but we use reasonable safeguards and work with established service providers.

Your choices and rights

You may have rights to request access, correction or deletion, withdraw consent, or object to certain uses, subject to applicable law and legitimate retention requirements. You can unsubscribe from marketing using the link in a message.

Contact

For a privacy question or request, use the Contact page or live chat. GOPRYME is located at 636A Tampines North Drive 2, Singapore 521636. Replies through live chat may not be immediate.